Category Archives: Scrapbooking

Customer service?

Another reason why I am happy I replaced my dead Cricut electronic cutter with a Silhouette SD:

When my Cricut died, I tried everything I could to see if there was something wrong that needed to be changed so I could get the power button to actually work. I then went to the Cricut website and found their knowledge base and tried each of those steps. I sent an e-mail to Cricut support, and even included the steps below my e-mail so they knew what knowledge base article I was referring to:



date: Wed, Jan 5, 2011 at 7:06 PM

subject: My Cricut does not power on


My Cricut does not power on. I found an article in your knowledge base and I still can’t turn it on. My power button does not glow green. Nothing is displayed in the LCD. I pushed the power button several times, making sure I pressed it hard enough. The power adapter is plugged in to a live outlet. I tried other outlets as well. Both parts of the adapter are plugged together, and the adapter end is completely plugged in to the machine. There is a green light glowing on the face of the power adapter, so I know it is plugged in. I checked all of these things more than once, and my Cricut still does not power on. Do you have any other suggestions or is my Cricut dead now?


Karin Tungseth

Possible Solution 1 – Does the power button itself glow green? And are there just squares displayed in the LCD if so? If this is the case, the Cricut machine will need to be serviced.

Possible Solution 2 – Make sure the power switch has been firmly press.

Possible Solution 3 – Make sure the power adapter is plugged into a live outlet, both parts of the adapter are plugged together, and the adapter end is completely plugged into Cricut machine.

Possible Solution 4 – Check the power adapter is plugged in. There should be a green light glowing on the face. If not, it may be defective and needs to be replaced.


After I received no response for a couple of days, I finally just called their customer support number and talked to someone. I told her I had sent them an e-mail and had not received a reply. She had me check ONE thing, that there was a green light glowing on the power adapter, and then told me the only solution was to buy a replacement machine.

TODAY, 15 days later, I got the following e-mail:


date: Thu, Jan 20, 2011 at 3:40 PM

subject: RE: My Cricut does not power on


Thank you for contacting Customer Support.

Due to the technical nature of your inquiry, we would recommend that you contact our Customer Service Department at: 1-877-727-4288.  Our hours are Monday through Friday 7am to 6pm MST.  We do apologize for any inconvenience that this may cause and look forward to hearing from you soon.

Thank you for your patience.

Have a wonderful day!

Customer Support


Thanks! And I’ll have a wonderful day using my Silhouette SD. Yes, I actually did send them a reply because I thought they should know what I think about their customer service. Here’s to hoping Silhouette’s customer service is better!


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So, my Cricut died.

A couple of weeks ago, I discovered that my personal Cricut (electronic die cutter) died. My mom gave me the Cricut for Christmas a few years ago, and has given me many Cricut cartridges for gifts. I used my Cricut primarily for making cards, invitations, gift bags, and other projects. I did use the Cricut for my scrapbook pages occasionally, but not very often. I have a big love for American Crafts Thickers, so I rarely cut out letters/words with my Cricut, even though I had hoped to more.

Anyway, it was a handy little tool, so I was sad when it wouldn’t turn on. I checked everything possible and it wouldn’t work. I sent an e-mail to Cricut support, and after not receiving any response for a couple of days, I gave them a call. My Cricut, in fact, was dead, and the solution they gave me was buying a replacement one! “They have them on sale now at Walmart.” I had been wondering what to spend my Christmas money on, but I hadn’t planned on it being a replacement for a dead Cricut. The more I thought about it, the more it made sense to go ahead and buy a replacement while I had the funds readily to do so!

I took a few days and did lots of research online. In the past few months I had seen more and more people talking about the Silhouette SD, so I wanted to consider that as well (although I do not know anyone personally who owns one). Silhouette even has this handy comparison chart. I thought about buying a Cricut Expression because I heard you could get one at Walmart for around $200. The bad part about that is that I would have to step foot into a Walmart and then give them $200 of my money. I choose not to shop there unless necessary for various reasons, and around here in the land of Target  you have to really go out of your way to find one. Buying the Cricut would be nice because I could just keep using the tools I already have, including the cartridges. It also would be nice because it can cut 12×12. I’m not sure if I would ever find a reason to need to cut something that size, but it’s possible.

I had seen people mention the Silhouette because they liked the convenience of being able to download designs when they needed or wanted to. They didn’t need to buy a cartridge with a handful of designs they would use, but instead could download individual designs. Also, with the Silhouette, it is pretty easy to create your own designs, and you can cut any font you already have installed on your pc! Also, it’s not a stale shop of designs to download. It’s updated every week, and has a free design to download each week as well. The other big difference is that you use software on your computer to select the designs you are going to cut. The new model is an “SD” version, so technically you can put designs on an SD card and not have to have the Silhouette attached to your computer to use it, making it portable. It really works just like a printer, but cutting instead of printing.

In the end I decided on the Silhouette. Here are the big reasons why:

*Cricut is currently revamping and discontinuing a lot, including the Cricut Expression, the very model I was thinking about buying. When it comes to technology, buying a machine about to be discontinued isn’t very exciting.

*I saw a comparison of the two cutting out the very same thing. Silhouette did a much cleaner, sharper job.

*While I already have Cricut cartridges, I had a few on each that I really loved and that was it. I also only had a couple of font cartridges. The cartridges took up space. The little books were sort of annoying to have to page through to find what I needed. Choosing designs based on the tiny keys on the interchangable keypads was also frustrating. The little display on the Cricut and all the keys I had to push sometimes were frustrating to me.

*I discovered that I could purchase the Silhouette SD on, only pay $2.95 for shipping, and use a 10% off coupon. It only cost me a total of $166.73. That’s less money than the Cricut Expression, and I didn’t even have to go to Walmart, or step foot in any store for that matter! It also came with a $10 card to use in the Silhouette store for downloads.

*With the Silhouette I can use the tons of fonts I have on my computer. I can also download designs that are very current, and create my own! I was able to download some American Crafts Dear Lizzie images! Also, it came with 50 images already.

*With the Silhouette I can use software on my computer and alter existing images, make them any size I want to use (within 8 1/2 x 39 inches and not limited by increments of 1/2 inch), and flip images around to fit everything onto the page the best way to efficiently use the paper. There are just many more options available to me working in this sort of format, and I don’t mind having to learn new software.

I’m excited to try some of the different things I can do with the Silhouette, like:

*Print and cut! First you print the image on your printer, then put it through the Silhouette and it cuts it out.

*Use pens in place of the blade to sketch

*Make vinyl wall decals

*Etch glass

*Use heat transfer vinyl on clothes and bags and other items

*And as usual, make more cards and scrapbook pages. 🙂

I received my Silhouette SD yesterday, and here are my very first scrapbook pages with Silhouette die cuts!

I cut out the trees and “Tungseth Tradition.” I know these aren’t the best layouts ever, but I was just playing around and experimenting to see what works. I “welded” some of the letters together, so they weren’t just cut out one at a time. Another bonus with the Silhouette.

I think these borders turned out pretty nice! I am amazed how well it cuts the intricate pieces. This font was not a winner! I have to keep trying to figure out what the Silhouette cuts best. Once again I “welded” these so they were cut out as words, not just individual letters.

These are the Dear Lizzy doilies. 🙂 I think they turned out pretty well, but I think I’d prefer their look on a smaller scale. They work pretty well on this page though.

That’s all for now. I’ll let you know what I think as I keep using it! Let me know if you have any questions.


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More layouts :-)

Here’s a couple more of my fave layouts I’ve made recently:

This was pretty simple to make, but i like how colorful it is. 🙂

It was tough to narrow down what photos to use on this page! Lots of fun ones. 🙂 This also is pretty simple. Was able to use a scrap Hambly overlay.

I thought this paper was really fun! It’s K & Co. It worked out perfectly for my layout, as well as saving the score sheet. 🙂


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Some more layouts of 2009, scrapped in 2010.

It’s been way too long since I’ve shared some scrapbooking pages, don’t you think? I took a little break from scrapping over the holidays and now I’m back to it. But I realized that I hadn’t taken photos of any of my layouts for months! Today I spent some time snapping photos of some of the layouts I made last Fall. So now you get to see them here. Yay!

I got a lot of ideas and some “scraplifts” from the Elizabeth Kartchner book, “52 More Scrapbooking Challenges.” It’s a really fun book with lots of great ideas. All of these did not come from that, but certainly many did that I worked on last Fall!

I used lots of scraps, and some Basic Grey and Sassafrass stickers. I also used a big EK Success edge punch. Love it.

I kept seeing these little pinwheel dealios everywhere so I thought I’d use them on a layout. I know I scraplifted this layout from a blog I saw but I am blanking on which one….Anyway, I think it looks cute, but it is way too thick in my scrapbook album. Sigh. I stamped the letters on and used buttons from my stash. Neato.

I am always using the K&Co. Amy Butler paper. What will I ever do when I run out? 🙂

Basic Grey, Amy Butler, and K&Co. Handmade. Martha Stewart punches.

Sometimes I am amazed how long I save programs and stuff to use for pages. I like how this one worked out.

And this one too:

This is actually Martha Stewart paper I bought on clearance. The flowers are from Big Lots, and the ribbon is American Crafts.

I like how this one turned out. MM Vintage Findings. Martha Stewart paper. It is getting harder and harder to chose which photos to scrap because I keep taking more and more! I’m sure we took hundreds during the Lehman wedding weekend, and i narrowed it down to just a few that I wanted to remember it by.

Ok, that’s enough for now. I’ll come back and share some more another day soon. There are so many more! I am currently scrapbooking Christmas 2009, which means I’m close to being a year “behind.” I am making the process more enjoyable by being more selective with the events and photos I scrap. If I don’t feel like scrapbooking it, I don’t! Once I am “caught up” I have lots of childhood photos and other random pictures to scrap, and I’m always taking photos anyway!

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Two Months

I haven’t shared any scrapbook layouts in two whole months! I have been finding a day here or there to scrapbook and get a bunch done. I only do it when I’m totally in the mood or need the “therapy.” I really enjoy the time thinking about the memories and exercising some creativity. I’ve been trying to be a bit more selective about the photos I scrapbook. If I’m not feeling it, I don’t force myself to do it. Since the last time I posted, I finished scrapbooking my photos from 2008, and now I’m up to June of 2009! I’m still over a year “behind” but I am having a fun time with these photos. I finally got to the photos taken with our Cannon Rebel! I do think it is more enjoyable to scrapbook with the nicer photos. It might be a little bit harder to choose which photos to scrap!

Here are a few I took photos of to share with you.

For this layout I used some Making Memories Vintage Findings paper and then a random assortment of things I had stashed in a drawer, including a couple of clothing tags I had been saving! The photos are from our Valentine’s Day/ Kyle and Trevor’s birthdays outing with Kyle and Erin at the MOA. Fun times!

This layout is more Making Memories paper. The photos are from Easter last year in Sheboygan with my family. It’s pretty simple, but I like how it turned out.

For this layout I used Sassafrass paper and then some various tapes, and some K & Co. journaling spots. The photos are from the photobooth at Scott & Emily’s wedding reception April 2009. So much fun! More people should have them at their weddings. 🙂

For this page I used mostly Colorbok’s Heidi Grace papers. I love the floral and bird designs in this line. Very cute! I used my EK Success Bubble punch too. The alphas are Thickers and the flowers are leftovers I cut out with my Cricut. The photos are from when Betsy and I got to see our friends, the Snodgrasses, while they were visiting from overseas.

I used the Basic Grey Basics line on this page, as well as K&Co. Amy Butler. The photos are from a Tungseth get together with some relatives who visited from Norway.

Lastly, this layout was made with Cosmo Cricket paper, Martha Stewart stickers, and American Crafts Dear Lizzie chipboard. The photos are from the first Live on the Drive we went to, where we hung out with fun neighbors and enjoyed some live music!

Thanks for looking! Time to go put some more water in Cash’s water dish. I can hear him banging on it…

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Music Memories

While Trevor was gone in Fergus last weekend I finished up scrapbooking my photos from 2008. Here are the layouts I did about concerts I went to that year!

I’ve been holding on to this paper for a long time. I finally found the perfect layout to use it. 🙂

I stamped the lyrics on the cardstock and then covered that half with a transparency.

Thanks for looking!

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I am continuing on working on layouts using photos from 2008. I only have photos from November and December left to do. It’s been really fun documenting these memories, and it seems like there’s no way this happened two years ago! It doesn’t seem like that long! Here are some of the pages I’ve done in the past couple of weeks:

I got the idea for this layout from Vanessa, and it documents getting to see my friend Katie when she was in town.

I used Bazzil cardstock, Making Memories patterned paper, AC Dear Lizzy flowers and little banner sticker, and some other rubons from my stash. I think they are Heidi Grace.

This is us at Lake Week 2008. That was probably the last time I was tan until a couple weeks ago (and now I’m peeling….yike)! They’ve moved Lake Week to a different place this year.

I used Kraft paper, K & Co. patterned paper and Making Memories Vintage Findings patterned paper. The birds rub-on is Hambly, the title letters are K & Co. Handmade, the date letters are Making Memories. Flower is from my stash. Love how this turned out especially because everything was from different companies and lines but goes together so well.

Jill was in town so had a little party to get her friends together.

I got this idea for this layout from Elizabeth Kartchner’s book. I used K & Co. Handmade papers. The white and blue paper is Martha Stewart. The black flourishes and flowers are stamps. The embellishments are mostly Amy Butler, and the letters are AC  Thickers.

This was my first attempt at gardening!

For this layout I used Making Memories papers, a Prima flower, Heather Bailey rub-ons, and the rest is from my stash. I think the border sticker is Crate Paper.

Thanks for looking! You can see more of my 2008 album here.

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